{"id":478,"date":"2026-04-07T12:59:44","date_gmt":"2026-04-07T12:59:44","guid":{"rendered":"https:\/\/flearners.com\/?page_id=478"},"modified":"2026-09-23T13:16:50","modified_gmt":"2026-09-23T13:16:50","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/flearners.com\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"478\" class=\"elementor elementor-478\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d24a0b7 e-flex e-con-boxed e-con e-parent\" data-id=\"d24a0b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96157fc e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"96157fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"157374460\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\" data-no-translation-aria-label=\"\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-1573744601\" data-tab-title-id=\"e-n-tab-title-1573744601\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1573744601\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t\ud83c\uddeb\ud83c\uddf7 VERSION FRAN\u00c7AISE\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1573744602\" data-tab-title-id=\"e-n-tab-title-1573744602\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1573744602\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t\ud83c\uddec\ud83c\udde7 ENGLISH VERSION\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-1573744601\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1573744601\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-2d4156c e-con-full e-flex e-con e-child\" data-id=\"2d4156c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-468ba28 e-flex e-con-boxed e-con e-child\" data-id=\"468ba28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b091f0 elementor-widget elementor-widget-text-editor\" data-id=\"3b091f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 dir=\"ltr\">1. Responsable du traitement<\/h2><p dir=\"ltr\">Le site FLEarners est \u00e9dit\u00e9 par Juliette Math\u00e9, micro-entrepreneure (EI), responsable du traitement des donn\u00e9es.<\/p><p dir=\"ltr\">Contact : <a href=\"mailto:contact@flearners.com\">contact@flearners.com<\/a><\/p><h2 dir=\"ltr\">2. Donn\u00e9es collect\u00e9es<\/h2><p dir=\"ltr\">Les donn\u00e9es collect\u00e9es via le site sont fournies volontairement par l&rsquo;utilisateur et peuvent inclure :<\/p><ul dir=\"ltr\"><li>nom et pr\u00e9nom<\/li><li>adresse email<\/li><li>toute information transmise via les formulaires de contact, d&rsquo;inscription ou de r\u00e9servation<\/li><li>des donn\u00e9es de paiement, trait\u00e9es directement par notre prestataire de paiement (voir article 4) \u2014 FLEarners ne collecte ni ne conserve \u00e0 aucun moment de num\u00e9ro de carte bancaire<\/li><\/ul><h2 dir=\"ltr\">3. Finalit\u00e9 de la collecte<\/h2><p dir=\"ltr\">Ces donn\u00e9es sont collect\u00e9es afin de :<\/p><ul dir=\"ltr\"><li>r\u00e9pondre aux demandes de contact<\/li><li>organiser des rendez-vous<\/li><li>g\u00e9rer les inscriptions aux cours<\/li><li>traiter les paiements et \u00e9tablir les factures correspondantes<\/li><li>envoyer des informations li\u00e9es aux services propos\u00e9s (newsletter, ressources, informations sur les cours)<\/li><\/ul><p dir=\"ltr\">Ces traitements reposent sur :<\/p><ul dir=\"ltr\"><li>le consentement de l&rsquo;utilisateur (newsletter, inscription via formulaire)<\/li><li>l&rsquo;ex\u00e9cution de mesures pr\u00e9contractuelles ou contractuelles (prise de contact, r\u00e9servation et paiement des cours)<\/li><li>le respect d&rsquo;obligations l\u00e9gales et comptables (\u00e9tablissement et conservation des factures)<\/li><\/ul><h2 dir=\"ltr\">4. Outils et services utilis\u00e9s<\/h2><p dir=\"ltr\">Les outils et services tiers suivants sont utilis\u00e9s dans le cadre des prestations propos\u00e9es par FLEarners :<\/p><ul dir=\"ltr\"><li><strong>Brevo<\/strong> \u2014 gestion des emails, de la newsletter et de la relation client<\/li><li><strong>Cal.com<\/strong> \u2014 prise de rendez-vous et r\u00e9servation des cours<\/li><li><strong>Stripe<\/strong> \u2014 traitement des paiements en ligne. Les donn\u00e9es bancaires sont saisies et trait\u00e9es directement par Stripe ; FLEarners n&rsquo;y a jamais acc\u00e8s et ne les conserve pas<\/li><li><strong>Microsoft Teams<\/strong> \u2014 visioconf\u00e9rence pour la tenue des cours<\/li><li><strong>Google Drive \/ Google Docs<\/strong> \u2014 partage de documents et de supports p\u00e9dagogiques<\/li><\/ul><p dir=\"ltr\">Ces services peuvent collecter ou traiter certaines donn\u00e9es (nom, email, contenus \u00e9chang\u00e9s), conform\u00e9ment \u00e0 leur propre politique de confidentialit\u00e9.<\/p><p dir=\"ltr\">Ces services peuvent \u00eatre h\u00e9berg\u00e9s en dehors de l&rsquo;Union europ\u00e9enne. Dans ce cas, des garanties appropri\u00e9es (notamment des clauses contractuelles types) sont mises en place conform\u00e9ment \u00e0 la r\u00e9glementation en vigueur.<\/p><p dir=\"ltr\">FLEarners se r\u00e9serve la possibilit\u00e9 de recourir \u00e0 d&rsquo;autres outils \u00e0 l&rsquo;avenir ; la pr\u00e9sente politique sera alors mise \u00e0 jour en cons\u00e9quence.<\/p><h2 dir=\"ltr\">5. Utilisation des donn\u00e9es<\/h2><p dir=\"ltr\">Les donn\u00e9es sont utilis\u00e9es uniquement dans le cadre de la relation avec l&rsquo;utilisateur.<\/p><p dir=\"ltr\">Elles ne sont ni vendues ni transmises \u00e0 des tiers \u00e0 des fins commerciales.<\/p><h2 dir=\"ltr\">6. Dur\u00e9e de conservation<\/h2><ul dir=\"ltr\"><li>Les donn\u00e9es li\u00e9es aux demandes d&rsquo;information sont conserv\u00e9es pendant une dur\u00e9e maximale de 3 ans apr\u00e8s le dernier contact.<\/li><li>Les factures et donn\u00e9es de facturation sont conserv\u00e9es 10 ans \u00e0 compter de la cl\u00f4ture de l&rsquo;exercice concern\u00e9, conform\u00e9ment aux obligations comptables (article L123-22 du code de commerce) et fiscales en vigueur.<\/li><li>Les autres donn\u00e9es n\u00e9cessaires aux obligations l\u00e9gales peuvent \u00eatre conserv\u00e9es pendant la dur\u00e9e pr\u00e9vue par la r\u00e9glementation applicable.<\/li><\/ul><h2 dir=\"ltr\">7. Droits des utilisateurs<\/h2><p dir=\"ltr\">Conform\u00e9ment au R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD), vous disposez des droits suivants :<\/p><ul dir=\"ltr\"><li>droit d&rsquo;acc\u00e8s<\/li><li>droit de rectification<\/li><li>droit de suppression<\/li><li>droit d&rsquo;opposition<\/li><li>droit \u00e0 la limitation du traitement<\/li><li>droit \u00e0 la portabilit\u00e9 des donn\u00e9es<\/li><\/ul><p dir=\"ltr\">Vous pouvez exercer ces droits \u00e0 tout moment en contactant : <a href=\"mailto:contact@flearners.com\">contact@flearners.com<\/a><\/p><p dir=\"ltr\">Si vous estimez, apr\u00e8s nous avoir contact\u00e9s, que vos droits ne sont pas respect\u00e9s, vous pouvez adresser une r\u00e9clamation \u00e0 la CNIL (<a href=\"http:\/\/www.cnil.fr\">www.cnil.fr<\/a>).<\/p><h2 dir=\"ltr\">8. Newsletter<\/h2><p dir=\"ltr\">L&rsquo;inscription \u00e0 la newsletter se fait sur la base du consentement de l&rsquo;utilisateur.<\/p><p dir=\"ltr\">Il est possible de se d\u00e9sinscrire \u00e0 tout moment via le lien pr\u00e9sent dans les emails.<\/p><h2 dir=\"ltr\">9. Cookies<\/h2><p dir=\"ltr\">Le site peut utiliser des cookies afin d&rsquo;am\u00e9liorer l&rsquo;exp\u00e9rience utilisateur et analyser la fr\u00e9quentation du site.<\/p><p dir=\"ltr\">Lors de votre premi\u00e8re visite, un bandeau vous informe de l&rsquo;utilisation de ces cookies et vous permet d&rsquo;accepter ou de refuser leur utilisation.<\/p><h2 dir=\"ltr\">10. S\u00e9curit\u00e9 des donn\u00e9es<\/h2><p dir=\"ltr\">FLEarners met en \u0153uvre des mesures raisonnables pour prot\u00e9ger les donn\u00e9es personnelles contre tout acc\u00e8s, modification, divulgation ou destruction non autoris\u00e9s.<\/p><h2 dir=\"ltr\">11. Contact<\/h2><p dir=\"ltr\">Pour toute question relative \u00e0 la protection des donn\u00e9es ou pour exercer vos droits :<\/p><p dir=\"ltr\"><a href=\"mailto:contact@flearners.com\">contact@flearners.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1573744602\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1573744602\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\"elementor-element elementor-element-b7da38a e-con-full e-flex e-con e-child\" data-id=\"b7da38a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-646cf9c e-flex e-con-boxed e-con e-child\" data-id=\"646cf9c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a136953 elementor-widget elementor-widget-text-editor\" data-id=\"a136953\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 dir=\"ltr\">1. Data controller<\/h2><p dir=\"ltr\">The FLEarners website is published by Juliette Math\u00e9, registered sole trader (micro-entrepreneur), who is the data controller.<\/p><p dir=\"ltr\">Contact: <a href=\"mailto:contact@flearners.com\">contact@flearners.com<\/a><\/p><h2 dir=\"ltr\">2. Data collected<\/h2><p dir=\"ltr\">Data collected through the website is provided voluntarily by the user and may include:<\/p><ul dir=\"ltr\"><li>first and last name<\/li><li>email address<\/li><li>any information submitted through contact, sign-up or booking forms<\/li><li>payment data, processed directly by our payment provider (see Section 4) \u2014 FLEarners never collects or stores any card number<\/li><\/ul><h2 dir=\"ltr\">3. Purpose of collection<\/h2><p dir=\"ltr\">This data is collected in order to:<\/p><ul dir=\"ltr\"><li>respond to enquiries<\/li><li>arrange appointments<\/li><li>manage course bookings<\/li><li>process payments and issue the corresponding invoices<\/li><li>send information relating to the services offered (newsletter, resources, course information)<\/li><\/ul><p dir=\"ltr\">These processing activities are based on:<\/p><ul dir=\"ltr\"><li>the user&rsquo;s consent (newsletter, sign-up via a form)<\/li><li>the performance of pre-contractual or contractual measures (making contact, booking and paying for lessons)<\/li><li>compliance with legal and accounting obligations (issuing and retaining invoices)<\/li><\/ul><h2 dir=\"ltr\">4. Tools and services used<\/h2><p dir=\"ltr\">The following third-party tools and services are used in connection with the services FLEarners provides:<\/p><ul dir=\"ltr\"><li><strong>Brevo<\/strong> \u2014 email, newsletter and customer relationship management<\/li><li><strong>Cal.com<\/strong> \u2014 appointment scheduling and course bookings<\/li><li><strong>Stripe<\/strong> \u2014 online payment processing. Card details are entered into and processed directly by Stripe; FLEarners never has access to them and does not store them<\/li><li><strong>Microsoft Teams<\/strong> \u2014 video conferencing for lessons<\/li><li><strong>Google Drive \/ Google Docs<\/strong> \u2014 sharing of teaching materials and documents<\/li><\/ul><p dir=\"ltr\">These services may collect or process certain data (name, email, exchanged content), in accordance with their own privacy policies.<\/p><p dir=\"ltr\">These services may be hosted outside the European Union. Where this is the case, appropriate safeguards (in particular standard contractual clauses) are put in place in accordance with applicable regulations.<\/p><p dir=\"ltr\">FLEarners reserves the right to use other tools in the future; this policy will be updated accordingly.<\/p><h2 dir=\"ltr\">5. Use of data<\/h2><p dir=\"ltr\">Data is used solely in connection with the relationship with the user.<\/p><p dir=\"ltr\">It is neither sold nor transferred to third parties for commercial purposes.<\/p><h2 dir=\"ltr\">6. Retention period<\/h2><ul dir=\"ltr\"><li>Data relating to enquiries is kept for a maximum of 3 years after the last contact.<\/li><li>Invoices and billing data are kept for 10 years from the end of the relevant financial year, in accordance with applicable accounting (Article L123-22 of the French Commercial Code) and tax obligations.<\/li><li>Other data required for legal obligations may be kept for the period provided for by the applicable regulations.<\/li><\/ul><h2 dir=\"ltr\">7. User rights<\/h2><p dir=\"ltr\">In accordance with the General Data Protection Regulation (GDPR), you have the following rights:<\/p><ul dir=\"ltr\"><li>right of access<\/li><li>right of rectification<\/li><li>right of erasure<\/li><li>right to object<\/li><li>right to restriction of processing<\/li><li>right to data portability<\/li><\/ul><p dir=\"ltr\">You may exercise these rights at any time by contacting: <a href=\"mailto:contact@flearners.com\">contact@flearners.com<\/a><\/p><p dir=\"ltr\">If, after contacting us, you consider that your rights have not been respected, you may lodge a complaint with the CNIL (<a href=\"http:\/\/www.cnil.fr\">www.cnil.fr<\/a>).<\/p><h2 dir=\"ltr\">8. Newsletter<\/h2><p dir=\"ltr\">Newsletter sign-up is based on the user&rsquo;s consent.<\/p><p dir=\"ltr\">You may unsubscribe at any time using the link included in the emails.<\/p><h2 dir=\"ltr\">9. Cookies<\/h2><p dir=\"ltr\">The website may use cookies to improve the user experience and analyse site traffic.<\/p><p dir=\"ltr\">On your first visit, a banner informs you of the use of these cookies and allows you to accept or decline them.<\/p><h2 dir=\"ltr\">10. Data security<\/h2><p dir=\"ltr\">FLEarners implements reasonable measures to protect personal data against unauthorised access, alteration, disclosure or destruction.<\/p><h2 dir=\"ltr\">11. Contact<\/h2><p dir=\"ltr\">For any question relating to data protection, or to exercise your rights:<\/p><p dir=\"ltr\"><a href=\"mailto:contact@flearners.com\">contact@flearners.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb1e662 e-flex e-con-boxed e-con e-parent\" data-id=\"fb1e662\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-faa7a0e elementor-widget elementor-widget-spacer\" data-id=\"faa7a0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\ud83c\uddeb\ud83c\uddf7 VERSION FRAN\u00c7AISE \ud83c\uddec\ud83c\udde7 ENGLISH VERSION 1. Responsable du traitement Le site FLEarners est \u00e9dit\u00e9 par Juliette Math\u00e9, micro-entrepreneure (EI), responsable du traitement des donn\u00e9es. Contact : contact@flearners.com 2. 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Responsable du traitement Le site FLEarners est \u00e9dit\u00e9 par Juliette Math\u00e9, micro-entrepreneure (EI), responsable du traitement des donn\u00e9es. Contact : contact@flearners.com 2. 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